What you say isn’t always what they hear We get this in personal relationships. Sometimes. Everybody’s said something to a spouse or a child who heard differently. But we often miss it in business. You think you’re showing your customers how much you care by recommending a useful service. They might just hear that youContinue reading “Did You Hear Me?”
Tag Archives: Story
Not The “Time After Time” You Expect
No, not the Cyndi Lauper one. Most love songs are about one spectacular moment. Most of our “timeless” love stories involve one or both lovebirds pushing up daisies at the end. But Sammy Cahn and Jule Styne wrote a love song about the whole shebang. About love at the beginning, middle, and end. A loveContinue reading “Not The “Time After Time” You Expect”
It’s Not That Hard to Change the World
Twelve lines that nobody agrees on Everybody thinks American poet Wallace Steven’s “Anecdote of the Jar” means something different. They get in yelling matches at conferences in swanky hotels. Take 20 seconds and see what it means to you: I placed a jar in Tennessee,And round it was, upon a hill.It made the slovenly wildernessSurroundContinue reading “It’s Not That Hard to Change the World”
You’ve Never Heard of Agnes Martin
I want to show you one of my favorite paintings. I bet your first comment will be something like, “that’s it?” I don’t mind. I still smile every time I see it. Take a look yourself: It’s by Agnes Martin, painted in 1999. She’s known for simple patterns and soothing colors. But for me, theContinue reading “You’ve Never Heard of Agnes Martin”
Story Eats Facts for Breakfast
But what about the truth? Isn’t that what people want? Sort of. People want the truth to a point. That point isn’t as sharp as you’ve been led to believe, though. Be careful you don’t collapse on it and send your advertising to its reward. (Which isn’t a reward for your business, if you canContinue reading “Story Eats Facts for Breakfast”